Complaints
In the event of a complaint arising, the firm has complaint procedures in place that will be followed. If the complaint cannot be resolved satisfactorily, the individual can refer their complaint to The Financial Ombudsman Service (FOS) which is an agency for arbitrating on unresolved complaints between regulated firms and their clients. Full details can be found on its website at www.Financial-Ombudsman.
Categories
What our clients say...
"Whilst we had always contributed to reasonable pension schemes, we never had what could be called good consistent financial planning advice. Career progression and subsequent business ownership required a much more coherent approach. So, it was with...
Mr & Mrs Cl, Berkshire (February 2018)
