Complaints
In the event of a complaint arising, the firm has complaint procedures in place that will be followed. If the complaint cannot be resolved satisfactorily, the individual can refer their complaint to The Financial Ombudsman Service (FOS) which is an agency for arbitrating on unresolved complaints between regulated firms and their clients. Full details can be found on its website at www.Financial-Ombudsman.
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What our clients say...
"Mark was recommended to me, to assist in organising my finances following the untimely death of my husband in 2008. I was working full time, and had a heavy financial commitment to our small private nature reserve, to which I wanted to devote more of my...
Mrs A L, Northamptonshire (December 2017)
